FAQ

The Festival will take place on November 30–December 4 online on the platform alekino.com.

Ticket sales will start around 15 November 2022 at www.alekino.com.

The Festival programme will be announced around 10 November 2022.

The full programme of the 40. IYAFF Ale Kino! is available in the Programme tab.

Yes, the programme will include films with translation into Polish Sign Language and with audio description. Relevant information will be provided in the descriptions of individual titles.

All IYAFF Ale Kino! films will be available in the Polish language version (dubbing, voice-over or subtitles). Detailed information can be found in the description of each film in the Programme tab at alekino.com.

Access tickets can only be purchased by holders of myAleKino! user accounts on the alekino.com website. The tickets can be purchased before the start of each screening.

You can pay for the tickets from your myAleKino! panel.

Payments should be made within 15 minutes after items have been added to the cart. After this time, the order will be canceled.

Access to one film screening costs PLN 10.

Yes, online screenings are only available to registered and logged-in users. You can create an account at: alekino.com/myalekino.

The account of a Festival guest or participant of AleKino! Industry / Education Pro online is intended for representatives of the film and the audiovisual industries, art students, participants of AleKino! Industry / Education Pro online, special guests of the Festival, critics and media representatives, hence such an account must be approved by the administrator. When the administrator approves your account, you can purchase industry accreditation.

Yes. If you start watching a film within any particular time block, you can finish watching even after the block has ended. However, it is important that you do not close the website where the film is being played after the end of the time block. If you need to stop for any reason, use pause. If you close the website, you will not be able to continue watching.

No, only users who log in to their myAleKino! account from the territory of Poland can access Festival screenings.

Films can be watched in the following browsers: Chrome, Firefox, Microsoft Edge, Opera. We recommend that you install the latest version of the browser.

Films are played in HD quality adapted to the connection speed at the time of streaming – the highest quality: 1080p, the lowest: 540p.

The minimum connection speed required is 2 Mbps, but we recommend that you use a connection with a speed higher than 10 Mbps.

The quality of the film-sharing service may depend on the technical parameters of the Internet connection and the technical parameters of the device used to access the Festival films.

No, you can only watch films on one device at a time.

Yes, you can pause or rewind any film you have access to. However, if you close the browser, you will only be able to play the film again within the specific time block in which the film is scheduled.

Films are only available within the scheduled time block. Each title will only be activated at the start of the respective film block. Detailed information about the dates and times of screenings can be found on each film’s respective page. If you experience problems loading the screening, please refresh the page, close any tabs you are not using or try another browser. If the problem persists, contact us at support@alekino.com.

In the email, please state which browser and system you are using, provide the result from fast.com (Internet connection speed testing website), as well as your myAleKino! account login and details of the screening (title, date and time of screening).

Once you have selected a screening and clicked on the “buy ticket” button, the system will take you to www.bilety24.pl to finalize the purchase.

Tickets are also available at box offices:

MULTIKINO 51 – a stand branded 40. IYAFF Ale Kino!

Królowej Jadwigi 51, 61-872 Poznań

tel. Anna Sobek: +48 535 565 505 / Marta Maksimowicz: +48 884 936 747

KINO PAŁACOWE CK ZAMEK

Św. Marcin 80/82, 61-809 Poznań

tel. +48 61 64 65 260

SCENA WSPÓLNA CENTRUM SZTUKI DZIECKA I TEATRU ŁEJERY

Brandstaettera 1 / ul. Za Cytadelą, 61-659 Poznań

tel. Anna Sobek: +48 535 565 505

Detailed rules regarding the purchase of tickets are laid down in the Rules and Regulations on the sales and booking of tickets during the 40. IYAFF Ale Kino!.

– PLN 7 – ticket for one person in a group (group = min. 15 persons)

– PLN 1 – group guardian ticket (1 guardian for each group of up to 15 children, if there are more guardians, additional tickets cost PLN 7 per person)

– PLN 10 – single ticket (family screenings)

– PLN 1 – ticket for the assistant of a person with disabilities

We honour the Large Family Card, Senior Citizen Card and the cards of Honorary Blood Donors, Transplant Donors and Distinguished Transplant Donors – holders are eligible to a 50% discount.

Once it has been purchased, it is not possible to return a ticket.

Yes, when purchasing tickets online, after being redirected to www.bilety24.pl, please select the appropriate option during the transaction. When booking group tickets via the Booking Form, please request an invoice in the comments section.